"Absolutely amazing"
Absolutely amazing. My first time ordering from nengun and it won’t be my last. Kept up to date with shipping details and arrived on their estimated delivery day.
"A++++"
Very good communication every step of the way from the time of ordering till the time it's delivered.
"Everything we have ordered from Nengun…"
Everything we have ordered from Nengun has arrived on time and in good condition. Definitely would recommend them.
FredLawrence
May 11, 2023
"Listed a price and tried to up charge…"
Listed a price and tried to up charge more for the parts because they claimed (manufacture raised the price) after having me to wait for almost a monthly. The most ridiculous way to run a business
Julia.Lucas
April 15, 2023
"Magnificent experience"
Ordered Tomei shift knob and received that approximately 15 days later. Shipping was relatively fast from Japan and quality of the product was spot on. I will definitely buy something later from them!
tinylion857
March 29, 2023
"Definitely Will Buy From Nengun Again!!"
Great communication during the whole order process, answered some questions I had on Facebook, fantastic prices, shipping required no extra work on my side for customs (I'm in the US). The shipment also arrived much earlier than expected and I received email updates on the shipping and tracking. Plus the packaging showed the care they put into making sure everything arrived safely.
greenleopard966
March 27, 2023
"Terrible experience - Delays and Lies"
1 month past order due date, I emailed to inquire on the status of my order. I was told that pricing had increased and they were unable to cover the difference which effectively meant that after 2 months of waiting, they still had not actually ordered my parts. I sent the additional payment as they confirmed that the parts were in stock at Nissan and that my order would be shipping early the next week. I waiting 2 weeks and emailed them again as the status of my order had not changed. I was then told that Nissan didn't have the parts in stock which clearly contradicts the earlier statement that the parts were confirmed to be available.
At this time, I am going to attempt to cancel the order for a refund.
silvermeercat382
March 24, 2023
"Ordered parts"
Ordered parts, haven't shown after 2 months and tracking history doesn't show anything after initial purchase
brownostrich685
March 06, 2023
"Mazda parts order"
Easy to use site,
Genuine mazda parts at a great price,
Parts were packaged well and delivery via DHL was excellent
"Purchase with an ease of mind"
Great website
Great commnication
Quality parts and packed properly
whiteduck826
February 25, 2023
"Excellent"
Item arrived in good time, always kept updated and product is 100% genuine. Thanks!
stacey.cornette
February 22, 2023
"Poor Customer Service and no Accountability"
Like other people here have stated I made a order in Dec 2022 it is now Feb 2023 nearing March and these people misspelled my name when I payed through Paypal. The shipment I had placed is still not here and they refuse to take accountability. There customer service has to be the worst I have experienced in a very long time. For anybody from the US buying from them be careful as you can be waiting upwards of 3 months still with no product and poor customer service.
orangemeercat185
February 21, 2023
"I bought two nismo oil filters"
I bought two nismo oil filters. Great service. Fast delivery to Finland. Great opportunity to support your JDM from NENGUN store. In the future I will be happy to buy in this super store. Thanks a lot. 🇫🇮🇯🇵🤝
happypeacock520
February 19, 2023
"Placing the order was pretty simple and…"
Placing the order was pretty simple and straight forward , delivery time wasn’t that bad , kept me updated as the package traveled to its destination.
RandyBrewer
February 19, 2023
"Items delivered as described"
Items delivered as described. Shipping was by Japan Post.